Social Media Operation

1. Timely synchronization of the latest official activity information within communities and various media platforms. Understand the latest activities thoroughly to address various inquiries effectively. You should have some online event design capabilities and strive to increase the exposure of posted information. 2. Maintain customer relationships by fully understanding the company’s products and business operations, addressing daily customer inquiries, and keeping thorough records. 3. Track the efficiency of each event transmission (customer interest, share rate, participation rate, etc.), and assist the Events and BD departments in optimizing event implementation. Design high-engagement reward mechanisms for customers, with rewards provided by the company. 4. Utilize extensive customer resources to understand their needs, facilitating and achieving secondary referrals from customers. 5. Collaborate with various departments to complete the team's collective tasks.

1. The working language is Russian. 2. Establish and maintain good relationships with customers, understand their needs, and provide personalized services. 3. Possess strong problem-solving skills, analyze customer issues, and provide effective solutions. 4. Have good teamwork skills, able to collaborate with internal company teams to jointly solve customer problems.