Customer Service

1. Foster a positive and engaged community by actively interacting with members, answering questions, and addressing concerns. 2. Encourage meaningful discussions and provide valuable insights to create a vibrant community. 3. Utilize data and analytics to track progress and make informed decisions for growth. 4. Monitor and moderate discussions to ensure they adhere to community guidelines and standards. 5. Gather and analyze feedback from the community to provide insights for product improvements or marketing strategies.

1. Proven experience managing online communities such as telegram, discord, etc. 2. Excellent written and verbal communication skills. 3. Knowledge of community management best practices and social media trends. 4. Flexible work attitude 5. Adaptable, fast learner

- Competitive remuneration package (Basic Salary + Shift Allowance); - Competitive Salary and Bonus; - Work-life and Wellness, including Annual Leaves and Sick Leaves; - Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programs to help you succeed; - Employee engagement, recognition and appreciation program; - Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations; - International Work Environment and Flat Organization. Please send your resume to sara.guo@mexc.com or TG @Sara_MEXC